Orientation

Welcome to Covenant Health! We look forward to having you complete your placement with us. This orientation will give you valuable information about our organization.
Orientation and learning tools
Whether you are a preceptor, instructor or student, these resources will help you prepare for a placement:
Information, privacy and IT security
All students and instructors need to complete information, privacy and IT security training. View the video and complete this 30-minute training module.
After finishing the training, students and instructors from Canadian schools should print and sign the Alberta Health Services Confidentiality and User Agreement Form and Covenant Health Confidentiality Agreement form and submit them to their school’s placement co-ordinator.
International students and clinicians completing post-specialty education should email these signed documents to students@covenanthealth.ca.
Connect Care
Alberta Health Services and Covenant Health are moving to one provincial health record system (Connect Care). You will get a Covenant Health network account and have Connect Care training if needed.
Policies and procedures
You’ll be able to access our policies and procedures once you have your network account.
- Abuse of patients, residents or clients
- Clinical adverse events, close calls and hazards
- Conflict of interest
- Corporate vehicle policy
- Disclosure of wrongdoings and protection of persons who disclose wrongdoings
- Emergency/disaster management response
- Ethical decision-making framework
- Identification cards
- Immediate management of adverse events, close calls and hazards
- Intellectual property
- Just culture
- Media relations
- Medical emergency response policy
- No smoking policy
- Occupational health, safety and wellness policy
- Our commitment to ethical integrity
- Records management
- Relationships with industry
- Reporting/investigating legal action and potential legal actions
- Reporting of work-related incidents, injuries, illnesses
- Standard for immunization of health care workers
- Student placement policy
- Working alone
- Workplace abuse and harassment
Illness or injury
If you have an illness or injury that affects your placement, contact your preceptor, unit manager, instructor and placement co-ordinator.
If you are injured during your placement, email ohs@covenanthealth.ca, your instructor and your program. We will report the injury to the Workers’ Compensation Board and complete the forms for the injury if needed.
Abuse and harassment
We do not tolerate workplace abuse or harassment. Our Workplace Abuse and Harassment policy includes procedures and processes for reporting and responding to abuse and harassment. You should also check with your school for its reporting requirements.
Required learning
The Respectful Workplaces and Prevention of Harassment and Violence policy course supports student and instructor safety during placements. The course will help you prevent and safely respond to worker-to-worker and patient-to-worker harassment and violence.
Outbreak protocols
Students and instructors must follow Occupational Health and Safety Outbreak Management and Attending Work with COVID-19 Symptoms, Positive Test or Close Contact protocols.
If there is an outbreak, students and instructors who are immunized and mask fit tested can usually continue their placement, unless the risk is considered high (i.e., for Ebola). If you are not mask fit tested or fully immunized, you may be limited in working with patients or may not be able to finish your placement.
Outbreak management
If there is an outbreak, we will:
- find out which students and instructors at the unit or facility are immunized and mask fit tested
- consider excluding unimmunized students or instructors from the affected areas of the facility
- offer protection such as personal protective equipment, antivirals, treatments, vaccines, etc.
Reporting symptoms
If a student or instructor has symptoms consistent with an outbreak, they must follow the Occupational Health and Safety Outbreak Management policies and protocols.
If the preceptor has symptoms, they must follow the outbreak guidelines and protocols, which may affect completion of the placement.