Covenant Health
This week's reflection

This week's reflection

Great things are done by a series of small things brought together.

Vincent Van Gogh

Interpretive Services

Covenant Health is committed to providing quality healthcare services to all patients and residents. This includes  offering interpretative services for patients, residents and families who do not speak English or have limited English proficiency. Interpretive services are available when patients, residents or family members request them, or when a healthcare provider identifies a need for interpretive services.

Interpretive services can provide face-to-face interpretation and participate in conference calls, message relays, reminder calls, and translate documents. 

How do I book an interpreter?

Please speak with a member of your care team to arrange for an interpreter.

Who provides translation?

Covenant Health has contracts with Language Line and Centralized Interpreter Services (Edmonton) to provide interpretation/translation for scheduled appointments and when emergencies arise.

What languages are available?

There are over 170 languages available, including Aboriginal and Inuit languages and American Sign Language.

How much does it cost?

Services are provided at no cost to Covenant Health patients and residents.