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Interpretive services

Covenant Health is committed to providing quality healthcare services to all patients and residents. This includes offering interpretative services for patients, residents and families who do not speak English or have limited English proficiency. Interpretive services are available when patients, residents or family members request them, or when a healthcare provider identifies a need for interpretive services.

Interpretive services may include phone interpretation, video interpretation, face-to-face interpretation, message relays, reminder calls and document translation. 

How do I book an interpreter?

Please speak with a member of your care team to arrange for an interpreter.

Who provides translation?

Covenant Health works with approved contracted services providers to provide interpretation for scheduled appointments and when emergencies arise.

What languages are available?

There are over 240 languages available, including Aboriginal and Inuit languages and American Sign Language.

How much does it cost?

Services are provided at no cost to Covenant Health patients and residents.

Covenant Health would like to acknowledge that what we refer to as Alberta is the traditional ancestral territory of a diversity of Indigenous peoples and home to Treaty 6, 7, and 8. We honor the Blackfoot Confederacy – Kainai, Piikani, and Siksika, the Cree, Dene, Saulteaux, Nakota Sioux, Stoney Nakoda, the Tsuu T’ina Nation and the Métis People of Alberta. This includes the Métis Settlements and the Six Regions of the Métis Nation of Alberta within the historical Northwest Métis Homeland. We recognize and give thanks to the many First Nations, Métis and Inuit who have lived in and cared for these lands for generations, all who continue to grace these lands, and all future generations. We are grateful for the traditional Knowledge Keepers and Elders who are still with us today and those who have gone before us. We make this acknowledgement as an act of reconciliation and gratitude to those whose territory we reside on or are visiting.

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