We offer interpretive services for patients and families who prefer to communicate in a language other than English. You may request services in person, through live video or over the phone.
To arrange for an interpreter, speak to a member of your care team.
Our occupational therapists and therapy assistants work with your care team to create a treatment plan that meets your functional and equipment needs.
- pressure management
- functional assessments
- adaptive equipment
- mobility and exercise
- cognitive programs
We offer recreation and leisure services to support the health and well-being of our patients. While in our care, you may receive one-to-one therapy, group programs and leisure education.
- one-to-one therapy
- group programs
- leisure education
We provide transition services to support your return home after your stay with us. We promote the Destination Home program, and we believe home is the best place to recover after being in our care. From the moment you are admitted, we work with you to plan your return to the community.
Our transition coordinator helps:
- ensure you have the support you need to be as independent as possible in your home setting
- ensure you can keep healthy at home
- coordinate care planning if home is a continuing care centre
- connect you with community programs and resources
To learn more, call the Alberta Health Services Community Care Access Information Line at 780.496.1300. Open 24 hours a day.
Daily, 7:30 a.m.-3:45 p.m.
Our social workers support you during your stay with us and help you address challenges and concerns. We work with you, your family and your decision-makers to ensure you have what you need as you move forward through care. When appropriate, our team also collaborates with an Indigenous care social worker to meet patient needs.
- emotional support
- communication with your family members
- liaison between your family and your care team
- help with legal decision-making documents
- help with legal and financial planning for your stay
- connection to community programs and resources
Speech language pathology
We offer services to meet the needs of patients who have problems with swallowing and communication. We work with you to assess your condition and help you manage any issues.
- clinical/bedside swallowing assessment
- instrumental swallowing assessment
- communication disorder assessment
Our team offers spiritual care services to our patients and families, regardless of faith, background or tradition. We honour each person’s wishes and unique journey.
Our chaplains are on-site to respond to a wide range of needs. They may:
- support you with end-of-life concerns, including ceremonies, memorial planning and decision-making
- help you explore meaning and purpose in life
- support you during grief and loss
- explore ethical concerns facing patients and staff
- provide religious care (prayer, requests for sacraments or visits from faith leaders)
- help you explore your understanding of God or the Divine
- arrange a quiet space for you in the chapel
Monday-Friday, 8 a.m.-9 p.m.
Weekends and holidays, 8 a.m.-4:15 p.m.
Our chaplains are on call 24/7 for urgent situations.
Ask a member of your care team to connect you with a chaplain.
Amenities for patients
We offer laundry service and clothing labelling. Ask your care team for more information.
We have a chapel on the main floor for quiet reflection and prayer. Everyone is welcome to use it, and service times are posted at the door. Learn more about spiritual care at Villa Caritas.
We also have a dedicated chaplain to support you, your family and staff.
We have a secure courtyard that you can enjoy, with permission from your physician.
Evolution of These Hands Expressive Art Exhibit
August 30, 2023
Sam is responsible for transporting patients to various offsite treatment appointments, such as electroconvulsive therapy (ECT).
September 20, 2022
Healthcare staff and volunteers find creative ways to spread the holiday spirit for patients in hospital and residents in long-term care during COVID-19.
December 23, 2020
9 a.m. - 9 p.m.
Note that patients may be away from the unit for tests or activities. Children are welcome to visit and should be supervised by an adult.
Stop the spread of germs
- For the safety of our patients and residents, we encourage you to clean your hands when you visit. See A Guide to Clean Hands for information on protecting yourself and your loved ones.
- If you’re sick, wait and visit your loved one when you’re feeling better. If you must visit and you’re coughing or sneezing, consider wearing a mask to protect your loved one.
- Cover your nose and mouth with a tissue when you cough or sneeze, and then discard the tissue. If you don’t have a tissue, sneeze or cough into your upper sleeve or elbow.
- Clean your hands often with soap and water or hand sanitizer, especially after coughing or sneezing.
Smoking is not allowed on Covenant Health property. However, we have nicotine replacement options to keep you comfortable during your stay with us. Ask a member of your care team for more information.
Family pets are welcome to visit! Before you bring a pet:
- Ask your loved one’s care team
- Give yourself time to fill out some paperwork
- Be ready to show your pet’s current vaccination records
- Remember to keep your pet on a leash at all times
There are public washrooms in the main floor lobby, and a key is available at the front desk. Each unit also has one public washroom.
Our main parking lot offers free visitor parking and accessible parking stalls. It is located on the north side of the building.
The Garden Café at the Misericordia Community Hospital, just a short walk from Villa Caritas, offers hot meals and snacks.
A vending machine is located near the cafeteria entrance and in the emergency department waiting room for after-hour snacks and beverages.
7 a.m. - 6:30 p.m.
The Garden Cafeteria is on the lower level (Level B) of the hospital.
To be admitted to Villa Caritas, you must:
- Have acute psychiatric symptoms and/or moderate to severe behavioral challenges
- Be medically stable and do not need urgent on-site medical support
Voluntary and involuntary admissions
We serve both voluntary patients and those admitted under the Alberta Mental Health Act.
You can be admitted under the Alberta Mental Health Act if you:
- Have a mental health challenge
- Are likely to harm yourself or others or have a severe mental or physical impairment
- Cannot be admitted voluntarily
We work with you and your family to develop a care plan with clear goals. We also communicate with your healthcare provider as needed to help coordinate care.
A referral from a professional is required.