Covenant Health Home | Hospitals & Care Centres | Misericordia Community Hospital | Patient & Visitor Information (1) | General information

General information

Visiting hours

Hospital visiting hours are 9 a.m. to 9 p.m.

Cafeteria

Hours: 7 a.m. to 6:30 p.m.

The Garden Cafeteria is on the lower level (Level 0). It serves a variety of lunch and supper specials daily as well as snacks, drinks and sandwiches for patients and visitors.

Tim Hortons is located in the same area and is open daily from 7 a.m. to 9 p.m.

A vending machine is located near the cafeteria entrance for after-hour snacks and beverages.

Chapel

The chapel is located on the main floor, and is available for quiet reflection and prayer. Service times are posted at the door.

Public washrooms

Visitors are asked not to use the bathrooms located in patient rooms for the safety and health of the patients. Public washrooms are available throughout the building.

Smoke-free property

Covenant Health is a smoke-free organization and smoking is not allowed on hospital property. If you are a patient and a smoker, there are smoking cessation resources available to provide comfort during your stay at the hospital. Please ask a member of your care team about nicotine replacement therapy.

Stop the spread of germs

For the safety of our patients, we encourage you to clean your hands when you visit. See A Guide to Clean Hands for information on protecting yourself and your loved ones.
If you’re sick, it's best to wait and visit your loved one when you’re feeling better. If you must visit and you’re coughing or sneezing, consider wearing a mask to protect your loved one.
Cover your nose and mouth with a tissue when you cough or sneeze, and then discard the tissue. If you don’t have a tissue, sneeze or cough into your upper sleeve or elbow.
Clean your hands frequently with soap and water or hand sanitizer, especially after coughing or sneezing.

Flower shop

Phone: 780.735.2990

Hours: Monday - Friday, 9:00 a.m. - 5:00 p.m.

The flower shop has a variety of flowers and arrangements for all occasions. It sells only types that are scent-friendly and appropriate for the hospital environment.

Gift shop

Phone: 780.735.2524

Monday to Friday, 8 a.m. to 9 p.m.
Weekends, 9 a.m. to 9 p.m.

The gift shop is located in the lobby of the hospital. It offers a selection of magazines, snacks, gifts and toiletry items for patients and visitors.

Covenant Health would like to acknowledge that what we refer to as Alberta is the traditional ancestral territory of a diversity of Indigenous peoples and home to Treaty 6, 7, and 8. We honor the Blackfoot Confederacy – Kainai, Piikani, and Siksika, the Cree, Dene, Saulteaux, Nakota Sioux, Stoney Nakoda, the Tsuu T’ina Nation and the Métis People of Alberta. This includes the Métis Settlements and the Six Regions of the Métis Nation of Alberta within the historical Northwest Métis Homeland. We recognize and give thanks to the many First Nations, Métis and Inuit who have lived in and cared for these lands for generations, all who continue to grace these lands, and all future generations. We are grateful for the traditional Knowledge Keepers and Elders who are still with us today and those who have gone before us. We make this acknowledgement as an act of reconciliation and gratitude to those whose territory we reside on or are visiting.