Covenant Health
This week's reflection

This week's reflection

The things you do for yourself are gone when you are gone, but the things you do for others remain as your legacy.

Kalu Ndukwe Kalu

Quality

At the centre of our mission to continue the healing ministry of Jesus, we are called to provide excellent quality care to the whole person—mind, body and spirit. Delivering safe, quality care and services is fundamental to our work and growth.

Key goals

The quality framework

Engaged with Those We Serve anchored in our values and our tradition in hospitality, quality and service, we partner with patients, residents and families in a collaborative environment to understand what matters most to them, to be responsive to their needs, and to deliver safe and reliable care.

 Organized for Quality and Safety – we understand systems and risks that inform organizational safety culture and address these using clear structures, processes and tools to reduce harm.

 Supported by Information - we utilize diverse sources of information to make decisions, measure progress during quality improvements, determine risks to our patients, residents, and families, and drive action.

Accreditation

Achieving Accreditation Canada’s highest possible standing—Accredited with Exemplary Standing—is one of the ways we show our commitment to quality.  The accreditation process is one of the key ways we examine and improve the quality of our services and demonstrate our value to Alberta’s integrated health system. 

Covenant Health has consistently achieved outstanding accreditation results: 94.9% in 2014, 95.9% in 2015 and 97.9% in 2016. According to Accreditation Canada, only 28% of health care organizations achieved Exemplary Standing.

In its latest survey report on Covenant Health, Accreditation Canada noted that the strength of the organization lies within its people.  Staff consistently showed commitment to the Covenant Health’s values and were proud to work at Covenant Health. 

Accreditation reports

2016 Executive summary
2016 Accreditation report

2015 Executive summary 
2015 Accreditation report

2014 Executive summary
2014 Accreditation report