Covenant Health

2020 World's Most Ethical Companies®

Covenant Health has been recognized by the Ethisphere® Institute as one of the 2020 World’s Most Ethical Companies®. This is the fifth consecutive year that Covenant Health has received the designation.

Ethisphere ranks and benchmarks participating companies from around the world against a comprehensive set of ethics standards and leading compliance business best practices.

"Our participation allows us to drive quality improvement, and to deepen our commitment to ethical integrity. The designation is a testament to our commitment to improve clinical and organizational ethical practices. We are very proud, and thank each and every one of our team members who answer the call to serve our patients, residents and each other with strong ethical conviction."

Gordon Self, Chief Mission & Ethics Officer

 

The evidence based self-assessment process and validation exercise has been a tremendous learning opportunity for Covenant Health and has similarities to the Accreditation process. It touches all areas of the organization such as clinical operations, governance, corporate social responsibility, stewardship of human and financial resources, legal and risk assessment, diversity, and just culture and disclosure. In 2020, 132 companies were designated as World’s Most Ethical Companies®. Covenant Health was the only healthcare provider in Canada and one of only 3 Canadian companies to be honoured.

*World’s Most Ethical Companies” and “Ethisphere” names and marks are registered trademarks of Ethisphere LLC. 

To learn more about the designation and the process by which honorees are selected, visit the World’s Most Ethical Companies® website.

 

Covenant Health was invited to share the experience of achieving the World’s Most Ethical Company™ designation and to share lessons-learned from the Ethisphere evaluation framework and methodology with The Conference Board of Canada, Corporate Ethics Management Council on February 22, 2017. An overview of Covenant Health’s commitment to ethical integrity and corporate compliance was provided. To see the presentation click here.  

Public Interest Disclosure Report

In compliance with legislation, and to support continuous quality improvement, Covenant Health reports annually to the Public Interest Commissioner on any disclosures of wrongdoing brought forward to our designated officer.

The report includes details such as:

  • Number of disclosures received or referred;
  • Number of disclosures acted on and number of disclosures not acted on;
  • Number of investigations undertaken by the designated officer; and
  • Where wrongdoing was determined to have occurred, the description of the wrongdoing and the corrective measures taken (or reasons why no measures were taken)

Covenant Health is committed to proactively addressing day-to-day concerns identified by our staff, physicians, volunteers, and the public we serve through normal problem-solving processes. This is in keeping with our code of conduct and ethical culture to advance continuous quality improvement.  We also actively support access to disclosure processes.

Please click here to view our annual report on these disclosures, as submitted to the Public Interest Commissioner for the fiscal year of 2019-2020.  (2018-2019 fiscal year / 2017-2018 fiscal year).
 

Covenant Health profiled in Alberta Public Interest Commissioner's Annual Report

"While many entities still have work to do in terms of promoting the PIDA [Public Interest Disclosure Act] disclosure process internally," writes Public Interest Commissioner Peter Hourihan, "it’s clear that steps have been made. I should also commend many entities, such as Alberta Health Services, the University of Alberta, MacEwan University and Covenant Health (to name just a few) that, over the years, have taken strong steps to align new or existing safe disclosure policies with PIDA."

Conflicts of Interest Act Summary

The Conflicts of Interest Act (COIA) requires that organizations publicly post information about its compliance with COIA. Effective April 30, 2019, the attached COIA Summary will come into effect. Covenant Health is committed to proactively addressing day-to-day concerns relating to conflicts of interest identified by our staff, physicians, volunteers, and the public we serve in alignment with COIA. The revised Covenant Conflict of Interest policy provides direction for disclosing and managing conflicts of interest. Staff are to report a conflict of interest using the Personnel Declaration Form. Similarly, the policy on Relationships with Industry provides direction on managing relationships with industry to ensure integrity of professional and clinical decision-making. Additional information and clarification on conflict of interest is provided in the presentation, "How do relationships influence your professional and clinical judgment? Access the COIA FAQs here. 

 

Resources

2018/19 Annual Report on Compliance and Business Ethics  
2017/18 Annual Report on Compliance and Business Ethics 
2016/17 Annual Report on Compliance and Business Ethics 
Relationships with Industry (Conflict of Interest) Policy 
Ethical Decision-Making Framework  Policy 
Mission Discernment Tool 
Just Workplace Framework 
Outsourcing Services Framework  
Our Commitment to Ethical Integrity