Covenant Health
This week's reflection

This week's reflection

Lent comes providentially to reawaken us, to shake us from our lethargy.

Pope Francis

Patient/resident & family partner program

Volunteering as a Covenant Partner is a unique opportunity to help shape health care in Covenant Health.

Engaging current or past patients, residents, families and interested members of the community with lived experience and listening to their feedback is essential to providing care that is better informed, safer and leads to better healthcare experiences and outcomes.

Partners are individuals with lived experience.  Partners volunteer not only their time, but also their insights and unique perspectives that come from their personal experiences.

What is the role of a Partner?

Partners bring the voice and perspectives of their communities to the planning, delivery, evaluation and improvement of healthcare. 

Types of involvement may include participation on provincial, program, site and unit based committees and councils, building design, strategic planning, focus groups – and more!

Our current opportunities can be found by clicking here.

If you have any questions, please contact the Partner Engagement team by email at


Covenant Partners FAQ

What are the qualities of a Partner?

Partners have an interest and an ability to share their life and health care experiences in ways that others can learn from them.  Other important qualities are that they:

  • can see beyond their own personal experiences
  • are good listeners
  • respectfully bring diverse views and perspectives
  • respect other’s viewpoints
  • are able to share their lived experience and contribute to positive outcomes
  • are interested in working collaboratively with health care leaders and providers

How do I find out more information?

Contact the Partner Engagement team by email at

How do I get involved?

The steps to becoming a Patient Family Partner are:

  • Step 1: Contact the Partner Engagement team by email at
  • Step 2: We will contact you to arrange an interview to learn more about you, your interests and to give you an opportunity to have your questions answered.
  • Step 3: When we find an opportunity that is compatible with you, we will start the process of bringing you on board.  This will include the following:
    • providing a Police Information Check (with vulnerable sector)
    • signing confidentiality, code of conduct /conflict of interest, photo consent (optional) forms
    • participating in our orientation program