What Matters to You Day 2020
June 9, 2020
On June 9, we join 49 countries around the world in celebrating What Matters to You Day, a time to pause and reflect on what truly matters to our patients, residents and their families. It is a reminder that while we work and receive care in a complex health system, it’s our meaningful conversations with patients and residents about what’s important to them that guides our work.
Our staff and physicians at Covenant Health work hard to keep their patients, residents and colleagues safe and healthy at all times, which has been highlighted during the ongoing COVID-19 pandemic. We are so grateful to our teams across Covenant Health for their compassion, commitment and resilience and for the meaningful conversations they have with those they serve every day.
We hope you will be inspired by these words from a few of our Patient, Resident & Family Advisory Council members as they share what matters to them.
“What mattered became crucial in my healing: compassion, communication, respect and choice. I had no control over my condition, but staff came to me with compassion and respect. They communicated my challenges, and they offered choices for my next steps.” — Christine Holubec-Jackson, Patient, Resident & Family Advisory Council member
“Our lives become so busy that we forget what’s really important and are reminded to slow down and remember how little I need to be happy. It’s a healthy body and a healthy mind. It’s the people we love and the people who love us. And it’s an appreciation for the miracle of life.” — Michael Burgess, Patient, Resident & Family Advisory Council member
“It’s important to me that those who assist me with my health care see me as a person, someone just like themselves. A person with needs and fears, with pleasures and problems beyond any illness. That helps me to trust in their care and feel confident. I cannot comprehend fully the sacrifices they make or the risks they have to take, but I can and I do say thank you. Thank you for being there for us.” — Larry MacKay, Patient, Resident & Family Advisory Council Member
“For the first time ever, my dad entered into continuing care. As you can imagine, what matters to me is great communication between the care team, my dad and our family, given we can’t be present for him.” — Paula Beard, Consultant, Patient & Resident Engagement, Covenant Health