Compassion Award
Susan Selby
LPN, St. Michael’s Health Centre, Lethbridge
“I give all that I have.” - Susan Selby
Unknowingly, Susan Selby was nominated for a Mission Award to honour her compassion by four different people, one from a co-worker and three others from family members Susan dealt with in her work on the Post-Acute Rehabilitation Program.
“Susan completes her duties, but also takes the time to put smiles back on the faces of residents,” said a family member.
She understands her role and the nature of the health conditions her patients face, but she knows she can make the day just a little bit better for those she cares for. For example, a palliative care patient wanted to spend some time outdoors, and even though it was difficult to arrange due the patient’s medical condition, Susan found a way to make it happen. She even managed to find a pair of sunglasses and a hat to shield the patient from the midday sunshine.
“I also work a lot of evenings,” said Susan “I love taking the time to put patients to bed, give them a backrub if they want one and tuck them in with a warm blanket. It just makes them feel loved and cared for.”
Another family recognizes Susan’s compassion and very positive personality in that “it makes the recovery process much faster when we know our mother is being cared for emotionally and physically.”
Coworkers also acknowledge that Susan is always kind with her patients and the other staff. She takes the time to train them and helps new people learn their job duties. She is especially gracious to staff who are struggling with their workload. Her example is contagious, “it reminds everyone to provide compassionate care,” added a colleague.
Compassionate care is a way of being for Susan.
“I always treat people with dignity and respect, regardless of their situation, whether they’re palliative, homeless or an addict. Everyone deserves to be cared for and loved—my grandma taught me that,” she explained. “I strive to give patients a part of themselves back, they need to know they are respected and loved in order to regain their strength and health.”
